Customer Pickup Instructions

Customer Pickup Instructions

1.) Add the items you want to purchase to your cart at https://gipamaautoparts.com


2.) Once your cart is complete, please proceed to Checkout and enter your information, or you may use PayPal for Express Checkout

Our warehouse is located in Ontario, California. We offer pickup services for customers in nearby cities and areas such as Los Angeles, Riverside, Anaheim, Long Beach, Irvine, Santa Ana, and San Bernardino

 

3.) Select WAREHOUSE PICKUP as your shipping method and complete the checkout process

4.) Once your order is complete you will receive an order confirmation page and email with your order number

 5.) Your order will be pulled as soon as we can:

  • Please wait for the confirmation email below before picking up
  • Most orders will be ready by the afternoon of the next business day after placing your order (business hours are Tuesday to Friday, from 2 PM to 5 PM, as detailed below)
  • If you need your order urgently, we recommend using our express delivery service with FedEx. Delivery within the same region typically takes 1-2 days, and orders over $250 qualify for free shipping.
  • We ship numerous orders each day but always do our best to get pickup orders ready ASAP
  • Once your order is ready for pickup, you will receive an email titled "Your Pickup Order Is Ready," containing your pickup slip and requesting necessary information like your order number, license plate, and expected pickup time. Please respond promptly to this email and present the pickup slip during collection to ensure smooth coordination with our warehouse

6.) Current warehouse pickup hours are:

Tuesday - Friday:  2:00PM - 5:00PM
Saturday-Monday:  Closed

7.) Pickup Location: Rockefeller ave Ontario  

(The detailed pickup address can be found on the pickup slip)

Please present your pickup slip with the order number at pickup, either printed or on your phone.

Can't make it in during our normal hours? We offer reduced shipping costs for customers in nearby areas.

Our current free shipping offer is also available at the top of each page.

 

 If you have any questions you can reach us using our Contact Us Page.